Privacy Policy

1. Introduction

Welcome to Ozzoro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect information you provide directly to us when creating a booking or contacting our team. This includes:

• Personal details (name, email address, phone number)
• Booking details (pickup and drop-off locations, date and time)
• Payment information (processed securely by our payment providers)
• Communications you send us

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your journeys
• Send booking confirmations and updates
• Improve our services and customer experience
• Comply with our legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We share your details only with our drivers to facilitate your journey, and with payment processors to handle transactions securely.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.

6. Your Rights

Under UK data protection law, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@ozzoro.co.uk.

7. Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ozzoro.co.uk or call 0117 929 999.